{"id":18378,"date":"2025-04-01T14:31:58","date_gmt":"2025-04-01T12:31:58","guid":{"rendered":"https:\/\/www.kabel1.cz\/www\/?page_id=18378"},"modified":"2025-04-03T14:28:39","modified_gmt":"2025-04-03T12:28:39","slug":"predsmluvni-informace","status":"publish","type":"page","link":"https:\/\/www.kabel1.cz\/www\/predsmluvni-informace\/","title":{"rendered":"Dokumenty \/ P\u0159edsmluvn\u00ed informace"},"content":{"rendered":"<style>.kb-row-layout-id18378_16cdad-a3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id18378_16cdad-a3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id18378_16cdad-a3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xl, 4rem);padding-bottom:var(--global-kb-spacing-4xl, 8rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id18378_16cdad-a3 > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id18378_16cdad-a3 .kt-row-layout-bottom-sep{height:100px;}.kb-row-layout-id18378_16cdad-a3 .kt-row-layout-bottom-sep svg{width:100%;}.kb-row-layout-id18378_16cdad-a3 .kt-row-layout-bottom-sep svg{fill:var(--global-palette1, #3182CE)!important;}.kb-row-layout-id18378_16cdad-a3 .kt-row-layout-top-sep{height:100px;}.kb-row-layout-id18378_16cdad-a3 .kt-row-layout-top-sep svg{width:100%;}.kb-row-layout-id18378_16cdad-a3 .kt-row-layout-top-sep svg{fill:var(--global-palette3, #1A202C)!important;}@media all and (max-width: 1024px){.kb-row-layout-id18378_16cdad-a3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id18378_16cdad-a3 .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){.kb-row-layout-id18378_16cdad-a3 .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){.kb-row-layout-id18378_16cdad-a3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id18378_16cdad-a3 .kt-row-layout-bottom-sep{height:px;}.kb-row-layout-id18378_16cdad-a3 .kt-row-layout-bottom-sep svg{width:%;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id18378_16cdad-a3 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-layout-top-sep kt-row-sep-type-crvri\"><svg viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\"><path d=\"M1000,0c0,0 -120.987,98 -350,98c-229.013,0 -650,-98 -650,-98l0,100l1000,0l0,-100Z\" \/><\/svg><\/div><div class=\"kt-row-layout-bottom-sep kt-row-sep-type-wavesi\"><svg viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\"><path d=\"M0,40c0,0 120.077,-38.076 250,-38c129.923,0.076 345.105,78 500,78c154.895,0 250,-30 250,-30l0,50l-1000,0l0,-60Z\" \/><path d=\"M0,40c0,0 120.077,-38.076 250,-38c129.923,0.076 345.105,73 500,73c154.895,0 250,-45 250,-45l0,70l-1000,0l0,-60Z\" style=\"opacity: 0.4\" \/><path d=\"M0,40c0,0 120.077,-38.076 250,-38c129.923,0.076 345.105,68 500,68c154.895,0 250,-65 250,-65l0,95l-1000,0l0,-60Z\" style=\"opacity: 0.4\" \/><\/svg><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column18378_1c3206-1d > .kt-inside-inner-col,.kadence-column18378_1c3206-1d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column18378_1c3206-1d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column18378_1c3206-1d > .kt-inside-inner-col{flex-direction:column;}.kadence-column18378_1c3206-1d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column18378_1c3206-1d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column18378_1c3206-1d{position:relative;}@media all and (max-width: 1024px){.kadence-column18378_1c3206-1d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column18378_1c3206-1d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column18378_1c3206-1d\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading\"><strong>P\u0159edsmluvn\u00ed informace<\/strong><\/h2>\n\n\n\n<p>Ne\u017e se rozhodnete pro na\u0161e slu\u017eby, zde V\u00e1m p\u0159in\u00e1\u0161\u00edme ve\u0161ker\u00e9 d\u016fle\u017eit\u00e9 informace.<\/p>\n\n\n\n<p>Pokud pl\u00e1nujete s n\u00e1mi uzav\u0159\u00edt smlouvu, pe\u010dliv\u011b si p\u0159e\u010dt\u011bte informace a dokumenty si st\u00e1hn\u011bte. Uzav\u0159en\u00edm smlouvy toti\u017e s nimi vyjad\u0159ujete souhlas.<\/p>\n\n\n\n<p>V\u0161echny dokumenty jsou pro na\u0161e z\u00e1kazn\u00edky stejn\u00e9 krom\u011b &#8222;shrnut\u00ed smlouvy&#8220;, ve kter\u00e9m z\u00e1le\u017e\u00ed, o jak\u00e9 slu\u017eby m\u00e1 z\u00e1kazn\u00edk z\u00e1jem.  Poka\u017ed\u00e9 se budete \u0159\u00eddit t\u011bmito z\u00e1kladn\u00edmi dokumenty a  na\u0161e slu\u017eby v\u00e1m budeme poskytovat za podm\u00ednek uveden\u00fdch v t\u011bchto dokumentech. Zajist\u00e9 to plat\u00ed jen tam, kde se spolu nedohodneme jinak (v\u017edy m\u00e1 p\u0159ednost shrnut\u00ed smlouvy a va\u0161e p\u00edsemn\u00e1 smlouva).<\/p>\n\n\n\n<p>Ve\u0161ker\u00e9 informace naleznete v n\u00e1sleduj\u00edc\u00edch dokumentech:<\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong><a href=\"https:\/\/www.kabel1.cz\/www\/wp-content\/uploads\/2025\/04\/Shrnuti_smlouvy.pdf\" data-type=\"attachment\" data-id=\"18490\" target=\"_blank\" rel=\"noreferrer noopener\">Shrnut\u00ed smlouvy<\/a><\/strong><\/p>\n\n\n\n<p>Ne\u017e se rozhodnete pro na\u0161e slu\u017eby, z\u00e1kon n\u00e1m ukl\u00e1d\u00e1 povinnost poskytnout v\u00e1m shrnut\u00ed smlouvy je\u0161t\u011b p\u0159ed samotn\u00fdm vyu\u017e\u00edv\u00e1n\u00edm slu\u017eby. Toto shrnut\u00ed v\u00e1m m\u00e1 pomoci orientovat se mezi nab\u00eddkami v\u0161ech poskytovatel\u016f elektronick\u00fdch komunikac\u00ed. Je v n\u011bm obsa\u017eena nab\u00eddka slu\u017eeb a cen pouze pro v\u00e1s a je ur\u010deno jen v\u00e1m. Jestli\u017ee se rozhodnete pro na\u0161e slu\u017eby, d\u00edky tomuto shrnut\u00ed smlouvy si m\u016f\u017eete v budoucnu ov\u011b\u0159it, \u017ee v\u00e1m poskytujeme takov\u00e9 slu\u017eby, kter\u00e9 jste si u n\u00e1s skute\u010dn\u011b objednali.<\/p>\n\n\n\n<p>Shrnut\u00ed smlouvy v\u00e1m poskytneme p\u0159ed u\u010din\u011bn\u00edm z\u00e1vazn\u00e9 objedn\u00e1vky prost\u0159ednictv\u00edm emailu nebo v ti\u0161t\u011bn\u00e9 podob\u011b na na\u0161\u00ed pobo\u010dce (pokud nem\u00e1te svou emailovou adresu). V p\u0159\u00edpad\u011b, \u017ee jste se rozhodli vyu\u017e\u00edvat na\u0161e slu\u017eby, budete moci tento dokument naj\u00edt v sekci <a href=\"https:\/\/www.kabel1.cz\/www\/dokumenty-ceniky\/\" data-type=\"page\" data-id=\"18409\">dokumenty<\/a>.<\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong><a href=\"https:\/\/www.kabel1.cz\/www\/wp-content\/uploads\/2025\/04\/VOP_1.4.2025.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky<\/a><\/strong><\/p>\n\n\n\n<p>V t\u011bchto podm\u00ednk\u00e1ch jsou uvedeny v\u0161echny informace &#8211; popis slu\u017eeb, zp\u016fsob jejich vyu\u017e\u00edv\u00e1n\u00ed, vy\u00fa\u010dtov\u00e1n\u00ed, pr\u00e1va a povinnosti jak poskytovatele tak u\u017eivatele, mo\u017en\u00e9 zp\u016fsoby reklamace zbo\u017e\u00ed atd. <\/p>\n\n\n\n<p><strong>Informace pro u\u017eivatele o zpracov\u00e1n\u00ed osobn\u00edch, identifika\u010dn\u00edch, provozn\u00edch a lokaliza\u010dn\u00edch \u00fadaj\u016f<\/strong><\/p>\n\n\n\n<p>Abyste m\u011bli p\u0159ehled, jak\u00e9 \u00fadaje, k jak\u00fdm \u00fa\u010del\u016fm, po jak\u00fd \u010das a za jak\u00fdch podm\u00ednek zpracov\u00e1v\u00e1me.<br>V\u00edce informac\u00ed najdete na <a href=\"https:\/\/www.kabel1.cz\/www\/zasady-ochrany-osobnich-udaju\/\" data-type=\"page\" data-id=\"11785\"><strong>Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f<\/strong><\/a>.<\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong><a href=\"https:\/\/www.kabel1.cz\/www\/ceniky\/\" data-type=\"page\" data-id=\"380\">Cen\u00edk<\/a><\/strong><\/p>\n\n\n\n<p>V n\u011bm najdete ve\u0161ker\u00e9 ceny tarif\u016f i dopl\u0148kov\u00fdch slu\u017eeb.<\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong>Podm\u00ednky p\u0159enositelnosti telefonn\u00edch \u010d\u00edsel<\/strong><\/p>\n\n\n\n<p>Jestli\u017ee se rozhodnete p\u0159en\u00e9st sv\u00e9 \u010d\u00edslo od jednoho poskytovatele k druh\u00e9mu, pak mus\u00edte podat \u017e\u00e1dost o zm\u011bnu poskytovatele slu\u017eby u p\u0159ej\u00edmaj\u00edc\u00edho poskytovatele. V\u00edce o p\u0159enosu telefonn\u00edho \u010d\u00edsla se do\u010dtete ve v\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednk\u00e1ch.<\/p>\n\n\n\n<p class=\"has-large-font-size\"><strong>Reklamace<\/strong><\/p>\n\n\n\n<p>V p\u0159\u00edpad\u011b reklamace vy\u00fa\u010dtov\u00e1n\u00ed, zbo\u017e\u00ed a slu\u017eeb se m\u016f\u017eete osobn\u011b obr\u00e1tit na pracovn\u00edky kancel\u00e1\u0159e na adrese L\u00edpov\u00e1 658, Kl\u00e1\u0161terec nad Oh\u0159\u00ed, 43151 v b\u011b\u017en\u00e9 pracovn\u00ed dob\u011b Po-P\u00e1 09-12, 13-17 hodin nebo telefonicky na \u010d\u00edsle 474721312.<br><br>V p\u0159\u00edpad\u011b kdy nen\u00ed u\u017eivatel spokojen s vy\u0159e\u0161en\u00edm reklamace, m\u016f\u017ee se v r\u00e1mci mimosoudn\u00edho \u0159e\u0161en\u00ed sporu obr\u00e1tit na \u010cesk\u00fd telekomunika\u010dn\u00ed \u00fa\u0159ad (<a href=\"https:\/\/www.ctu.cz\" target=\"_blank\" rel=\"noreferrer noopener\">www.ctu.cz<\/a>), nebo \u010ceskou obchodn\u00ed inspekci (<a href=\"https:\/\/www.coi.cz\" target=\"_blank\" rel=\"noreferrer noopener\">www.coi.cz<\/a>).<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>P\u0159edsmluvn\u00ed informace Ne\u017e se rozhodnete pro na\u0161e slu\u017eby, zde V\u00e1m p\u0159in\u00e1\u0161\u00edme ve\u0161ker\u00e9 d\u016fle\u017eit\u00e9 informace. Pokud pl\u00e1nujete s n\u00e1mi uzav\u0159\u00edt smlouvu, pe\u010dliv\u011b si p\u0159e\u010dt\u011bte informace a dokumenty si st\u00e1hn\u011bte. Uzav\u0159en\u00edm smlouvy toti\u017e s nimi vyjad\u0159ujete souhlas. V\u0161echny dokumenty jsou pro na\u0161e z\u00e1kazn\u00edky stejn\u00e9 krom\u011b &#8222;shrnut\u00ed smlouvy&#8220;, ve kter\u00e9m z\u00e1le\u017e\u00ed, o jak\u00e9 slu\u017eby m\u00e1 z\u00e1kazn\u00edk z\u00e1jem. Poka\u017ed\u00e9&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-18378","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.kabel1.cz\/www\/wp-json\/wp\/v2\/pages\/18378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kabel1.cz\/www\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kabel1.cz\/www\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kabel1.cz\/www\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kabel1.cz\/www\/wp-json\/wp\/v2\/comments?post=18378"}],"version-history":[{"count":34,"href":"https:\/\/www.kabel1.cz\/www\/wp-json\/wp\/v2\/pages\/18378\/revisions"}],"predecessor-version":[{"id":18621,"href":"https:\/\/www.kabel1.cz\/www\/wp-json\/wp\/v2\/pages\/18378\/revisions\/18621"}],"wp:attachment":[{"href":"https:\/\/www.kabel1.cz\/www\/wp-json\/wp\/v2\/media?parent=18378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}